Computer support specialists provide technical assistance to computer users. They provide overall corporate support in the selection and implementation of new software as well as work at the individual level answering questions and solving problems. They must be knowledgeable of hardware, operating systems, application software, and peripheral devices. Employment opportunities exist in industries that design and provide services for computer systems, administrative units of companies, school systems, and software publishers. The U.S. Department of Labor data indicates a 30% growth in total employment for this occupation.
Learning Outcomes
Graduates from this program are expected to achieve the following:
Implement a hardware and software configuration responsive to an identified scenario;
Identify and implement a variety of enterprise-level storage technologies;
Implement a simple set of web pages to identify a person or business;
Use a programming language or a scripting language to solve a problem;
Analyze user needs and use them in the selection, creation, integration, evaluation, and administration of computing-based systems;
Describe the legal, social, and ethical environment as it applies to computer science technology;
Create and present training materials for users of computer science technology.
The associate of applied business in computer science technology prepares students for employment as computer support specialists or computer networking specialists. Employment opportunities for these fields are expected to grow. The curriculum for each of these majors is designed around the knowledge, skills, and abilities needed for employment.