Students will be able to manage and develop staff to optimise positive customer experiences and enhance positive staff relationships through communication, consultation, negotiation and reporting strategies. The programme further enables students to strategies for the future in relation to financial management, product development, marketing and continuous improvement processes.
Employment pathway
This programme is targeted for those who would like to enhance their career in management roles with minimal supervision across a range of setting in the hospitality sector. The graduates will be able to gain opportunities within the hospitality industry in trainee manager or assistant manager roles such as: Food and Beverage Manager, Event Manager, Banquet Manager, Bar Manager, Cafe Manager, Restaurant Manager, Duty Manager and Operations Manager and to demonstrate professional practice and provide customers with confidence in their roles.
Overview of Programme Modules:
120 Credits – Nine (9) week programme over four (4) terms
Total weeks (including term breaks and Christmas holidays) 48 Weeks
Course Structure:
- Hospitality Environment Analysis
- Strategic Hospitality Management
- Business Performance
- Hospitality Marketing
- Human Resource Management
- Business Communication
- Financial Management
- Food & Beverage Management