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Certificate in Dental Reception and Administration




¿Qué aprenderé?

Dental receptionists and administrators play a vital role that enhances operations in the dental setting such as processing information, utilizing paper and electronic management systems, scheduling, financial records and proficient interpersonal skills. They create a connection between clients and dentists by coordinating requests from both parties. This program includes the operations of two predominant dental software applications commonly used by dental personnel and exposure to community dental services. Durham College’s dental programs are highly regarded within dental communities.

Dental administrators are vital members of a dental office. This program will prepare you to maintain a collaborative relationship with clients and all members of the oral health-care team in order to deliver the highest level of client-centred care. It will prepare you to be a multi-skilled, ethically responsible dental administration professional.

You will acquire knowledge and applications of the latest computer software used in dental offices; how to process claims; and how to carry out appointment management. You will also become familiar with dental anatomy and client record charting; learn basics of radiography; understand banking and account payables and receivables; and gain effective personnel relation skills You may also participate in dental services offered to the public.

Career Options


  • Administrative assistant
  • Dental administrator
  • Dental office manager
  • Dental receptionist


  • General and specialty dental practices
  • Hospital, chronic care and correctional institution dental clinics
  • Receptionists in health-related offices

¿En cuál departamento estoy?

School of Health and Community Services (HCS)

Opciones de estudio

a tiempo completo (2 semestres)

Costos de estudio
CAD$13.852,00 (US$ 10.108) por año
Fecha de inicio

Septiembre 2023, Enero 2024


Durham College

Oshawa campus,

2000 Simcoe Street North,


Ontario (ON),

L1G 0C5, Canada

Requerimiento de entrada

Para estudiantes internacionales

Students must have the equivalent of an:

  • Ontario Secondary School Diploma (OSSD)
  • Grade 12 English (C or U) (minimum 60 per cent)

English language requirements:

  • Academic IELTS: 6.0, no band score less than 5.5
  • IBT TOEFL: 80, with minimum section scores of 20
  • PTE Academic: 53 minimum overall, no section below 49 L,W,S,R
  • CAEL: Overall scores of 60 with no section below 60
  • DET 105

Puede haber diferentes requisitos de IELTS en función del curso elegido.


Ponte en contacto