The Banking industry provides a wealth of employment opportunities from bank tellers to investment bankers.
Banks or financial services organisations employ people in various types of financial and customer service roles.
Office and administrative support occupations make up the largest portion of jobs in the industry, while management, business & financial occupations also employ a significant number of employees in the banking industry.
OCCUPATIONS
Business Banking Manager, Bank Manager
DESCRIPTION
This qualification is designed to reflect a range of the job roles with team and business result responsibilities in banking or other deposit taking institutions’ customer contact centres or retail and/or commercial financial services environments.
Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and research, analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others.
CORE UNITS
BSBLDR522 Manage people performance
FNSCUS511 Develop and maintain professional relationships in financial services industry
FNSCUS513 Review business performance
FNSFMK515 Comply with financial services regulation and industry codes of practice
FNSINC411 Conduct work according to professional practices in the financial services industry
ELECTIVE UNITS
FNSBNK412 Align banking products with the needs of small business customers
FNSBNK511 Manage banking and service strategy for small business customers
FNSCUS512 Monitor clients' financial requirements
FNSCRD513 Promote client understanding of the role and effective use of consumer credit
FNSCUS515 Determine client financial requirements and expectations
FNSFMB511 Implement credit contracts in preparation for settlement
FNSSAM512 Assess market needs and identify opportunities for new financial products and services
