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¿Qué aprenderé?

The Certificate IV in Hospitality strengthens your hospitality skills and prepares you to work in a supervisory or team leader role in a wide range of hospitality organisations including restaurants, hotels, clubs, pubs, cafes and bars.

Become a concierge, bar or gaming supervisor, shift manager or front office supervisor. Study with TAFE NSW and develop your knowledge of industry operations.

You will learn essential leadership, communication and service skills for an exciting career that can serve you all over the world.

Through theory and practical course work, you will learn to:

Lead and manage people
Monitor work operations
Provide advice on food and beverage pairings
Enhance customer service experiences
Manage conflict in the workplace
Manage diversity in the workplace
Contribute to work health and safety procedures

TAFE NSW is known for delivering theory along with practical learning. You will strengthen your practical skills in hospitality, including:

Business operation skills
Working in a fast-paced environment
Providing excellent customer service
Implementing and monitoring safety
Making espresso coffee
Providing responsible service of alcohol
Creating reservations for accommodation

Stand out in a global job market by developing a range of key soft skills that equip you with the confidence to work in the hospitality industry:

Leadership and management abilities
Strong communication and interpersonal skills
Problem solving strategies to meet client expectations
The ability to work independently and as part of a team
Attention to detail
Professionalism
A strong set of service values

Technology is changing the way the global hospitality industry operates. Apps in particular, are increasingly important in the way hoteliers manage guest services and can now control many aspects of the guest cycle and experience.

Social networks and hospitality rating platforms like TripAdvisor have had a big impact on customers. This has led to increased transparency in the industry and ultimately, to improved quality of service provided by hospitality organisations.

As the standard of service increases in the hospitality industry, new job profiles have emerged to meet the challenge. Qualifications and quantitative competencies (like forecasting and budgeting) are becoming important for success in the industry.

CRICOS

090956B

Opciones de estudio

a tiempo completo (0.5 )

Costos de estudio
A$8.790,00 (US$ 5.997) por año
Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from AUD $300 – AUD $1,000 per course.

*El precio que se muestra es una referencia, por favor verificar con la institución

Fecha de inicio

18 Julio 2022

Lugar

Kingswood Campus

12-44 O'Connell Street,

KINGSWOOD,

New South Wales,

2747, SYDNEY, Australia

Requerimiento de entrada

Para estudiantes internacionales

Year 10 or equivalent

English Language Requirements:

  • Academic IELTS 5.5 or TOEFL (iBT) 46 or equivalent
  • Or Completion of a TAFE NSW General English Program

Puede haber diferentes requisitos de IELTS en función del curso elegido.

AÑADIR A MIS FAVORITOS

Acerca de TAFE NSW

TAFE NSW mejor proveedor de educación y capacitación vocacional en Australia, prepara a sus alumnos para el trabajo a través del aprendizaje práctico.

  • Más de 30 ubicaciones en Nueva Gales del Sur.
  • Hogar de más de 3.200 estudiantes internacionales cada año.
  • Opciones de estudio incluyen certificados, diplomas, títulos.
  • Programas alineados con la industria en clases pequeñas.

Ponte en contacto