There is a strong demand for networking professionals, software and application programmers, ICT business and system analysts and ICT security specialists in Australia.

This qualification will expose students to different roles in the Information and Communications Technology (ICT) industry. Students will develop their skills in animation, basic cloud computing, basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems and web development.

Existing workers currently employed in the industry may be eligible to complete the program through:

Recognition of Prior Learning (RPL)

Course Overview

This course is suitable for individuals who wish to develop a broad set of skills in ICT including critical thinking, customer service, a range of technologies, processes and procedures.

In this course, students will learn about:

• Securely managing personally identifiable information and workplace information
• Identifying IP, ethics and privacy policies in an ICT environment
• Introductory programming techniques
• Producing digital text documents
• Computer operating systems and hardware
• Advanced features of applications
• Developing web presence using social media

What you'll learn

QUALIFICATION STRUCTURE AND RULES

To be awarded the ICT30120 Certificate III in Information Technology, the following units of competency must be achieved.

CORE UNITS:

BSBCRT301 Develop and extend critical and creative thinking skills
BSBXCS303 Securely manage personally identifiable information and workplace information
BSBXTW301 Work in a team
ICTICT313 Identify IP, ethics and privacy policies in ICT environments
ICTPRG302 Apply introductory programming techniques
ICTSAS305 Provide ICT advice to clients

PLUS ELECTIVE UNITS:

BSBITU211 Produce digital text documents
ICPDMT3460 Incorporate video into multimedia presentations
ICTICT216 Design and create basic organisational documents
ICTICT312 Use advanced features of applications
ICTICT213 Use computer operating systems and hardware
ICTWEB306 Develop web presence using social media

INTERNSHIP/ ON-THE-JOB WORK PLACEMENTS:

Students are encouraged to seek industry work placement to gain the maximum benefit from the course. This is an opportunity to not only apply and practice the skills acquired in a formal work environment, but to improve their capabilities. As a result, the student will not only meet but exceed their learning outcomes.

POTENTIAL CAREER PATHWAYS:

• IT Technician
• Help desk officer
• Customer service representative
• Client support officer
• User support specialist